Our Everyday Ethics
Our ethics can be broken down very simply:
We want to earn your business, through hard work, customer service and value.
We will maintain a clean, fresh and friendly environment:
We will be courteous and helpful.
We will reach out to you on a sizing question about your on-line order.
We offer you information on shrinkage, on washability and even laundry hints.
We will provide you with products that are ethically manufactured.
We want to earn your trust and your confidence.
Our Simple Return Policy
We want you to feel comfortable with your purchase. Should you need an adjustment, please know that we will adjust your order as per the conditions.
1. Items; must of course be, in their original condition, meaning not washed , not worn and preferably with original tags and labels attached.
2. Items which have been embroidered with the school logo, will require return authorization.
3. Items may be returned or exchanged within 30 days (subject to the preceding conditions).
Management note: Not all situations and circumstances can be accommodated with a return policy. If your particular product adjustment situation just does not quit fit these conditions, please give us a call and we’ll try to help.
Our Bottom Line Privacy Policy
FACT: WE truly respect your privacy. We don’t sell, market or spam ANY information you offer us.
FACT : WE only want the information you voluntarily offer us, in order to get your order processed and delivered to you.
FACT: WE would only contact you on a question about your order.
FACT: We routinely purge data, other than that information which helps process your order.
FACT: We are in the service of providing school uniforms, not collecting, not marketing and not selling your privacy.
FACT: We are on your side on the subject of privacy.
If you have any questions regarding our Privacy Policy, our Return Policy, our Shipping Policy please feel free to contact us by email at office@uniformbasics.com